Privacy Policy

Emerebid Auctions Limited is the data controller responsible for personal data processed through the platform.

We operate both the online auction marketplace and eCommerce shop available through www.emerebid.com.

• Identity & Contact Data: Name, address, email, telephone number and photo identification.
• Account & Transaction Data: Login information, bids, purchases, invoices and payment records.
• Technical Data: IP address, browser information, operating system and usage statistics.
• Auction & Shop Data: Items viewed, bids placed, purchases and support communications.
• Marketing Preferences: Communication preferences and survey responses.
• Special Category Data: Only collected where legally permitted and necessary.

• Directly from you during registration, bidding and purchases.
• Automatically through cookies and website technologies.
• From payment providers, delivery partners and identity verification services.

• Process bids, purchases and deliveries.
• Manage user accounts and customer support.
• Prevent fraud and secure the platform.
• Improve website functionality and analytics.
• Send marketing communications where permitted.
• Comply with legal and regulatory obligations.

• Sellers involved in completed transactions.
• Payment processors and delivery providers.
• Website hosting and analytics services.
• Government, legal and regulatory authorities where required.
• Business transfer partners during acquisitions or restructuring.

We do not sell your personal information to third parties.

We use cookies and similar technologies to operate the website, remember preferences, analyse visitor behaviour and improve user experience.

Cookie preferences can be managed through the website cookie banner and browser settings.

Where personal data is transferred outside the United Kingdom, we implement appropriate safeguards including approved contractual protections and lawful transfer mechanisms.

• Transaction records retained for at least 6 years.
• Account information retained while active.
• Marketing information retained until consent is withdrawn.
• Data securely deleted or anonymised when no longer required.

• Right of access.
• Right to rectification.
• Right to erasure.
• Right to restrict processing.
• Right to data portability.
• Right to object to processing.
• Right to withdraw consent.
• Right to lodge a complaint with the ICO.

We implement technical and organisational security measures including encryption, access controls and ongoing security reviews. Furthermore, we monitor our systems regularly and take reasonable steps to reduce security risks and protect personal information.

The platform is not intended for individuals under the age of 18 and we do not knowingly collect information from children.

We may update this Privacy Policy periodically to reflect changes in legislation, technology or business practices. Therefore, we encourage users to review this page regularly to stay informed about how we protect personal information.

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact our team. Alternatively, you may use our support channels for assistance with privacy-related requests.